Important Policy Change: Revision in Age Limit for Users

Dear Zoomer, Since inception, customer experience has always remained our absolute highest priority. One fundamental part of delivering a consistent experience is the ability to deliver a car in the best shape possible to every single customer. Unfortunately, in recent months we've seen a considerable spike in vehicle downtime, primarily due to accidents across the fleet. This impacts our ability to consistently serve the next booking in all cases. This is the most painful development possible because it affects the core of customer experience in terms of car availability, car condition as well as our commitment to offer a remarkable self-drive experience each time.    To help mitigate this inherent customer experience challenge, we have revised our age limit policy, effective from 3rd April, 2017: The minimum age to book a Zoomcar is now 20 years. This age limit is also applicable to the co-driver in the booking. Please note that all our other policies will remain unchanged as we strive to make self-drive convenient as ever. You can check out the revised policy details here. Keep Zoomin', Team Zoomcar

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